For those who haven’t seen it, scam-detectives.co.uk has a really interesting 3-part interview with a former Nigerian scammer.
Scam-Detective: A reader has asked me to talk to you about face to face scams. Were you ever involved in meeting a victim, or was all of your contact by email?
John: I never met a victim, but I was involved in a couple of Wash-Wash scams.
Scam-Detective: Wash Wash scams? What does that involve?
John: We would tell the victim that we had a trunk full of money, millions of dollars. One victim met some of my associates in a hotel in Amsterdam, where he was shown a box full of black paper. He was told that the money had been dyed black to get through customs, and that it could be cleaned with a special chemical that was very expensive. My associates showed him how this worked with a couple of $100 bills from the top of the box, which they rinsed with some liquid to remove the black dye. Of course the rest of the bills were only black paper, but the victim saw real money. He handed over $27,000 (about Â£17,000) to buy the chemicals and was told to return to the hotel later that day to pick up the cash. Of course when he came back, there was nobody there. He couldnâ€™t report it to anybody because if it had been real it would have been illegal, so he would have gotten himself into trouble.
We build tools in Firefox like stale-plugin warnings and malware blocking to help protect our users, to neuter the technological attacks they may encounter on the web. But we also try, and need to keep trying, to build tools that inform our users so that they can make better decisions. Our phishing warnings and certificate errors try to do this, but mostly by scaring users away from specific attack situations. I hope we’ll continue to build tools like Larry which try to give people some affirmative context as well, to lend some nuance to their sense of place online. I want us to help our users know when they’re on Main Street, and when they’re in an alley.
I know: People get conned in the real world, too, and certainly no browser UI is going to save you from an email-based scam. Stories like this, though, are just specific instances of what I believe to be a more universal principle:
the biggest security risk most people face is misplaced trust
John: Some of the blame has to go to the victims. They wanted the money too because they were greedy. Lots of times I would get emails telling me that they wanted more money than I was offering because of the money they were having to send. They could afford to lose the money.
Scam-Detective: John, I think you have been basically honest with me so far. Please donâ€™t stop that now. You know as well as I do that not all of your victims were motivated by greed. I have seen plenty of scam emails that talk about dying widows who want to give their money to charity, or young people who are in refugee camps and need help to get out. You targetted vulnerable, charitable people as well as greedy businessmen, didnâ€™t you? You didnâ€™t care whether they could afford it or not, did you?
John: Ok, you are right. I am not proud of it but I had to feed my family.
If you have ideas for how we can help users place their trust online more deliberately and carefully: please comment here, or build an addon, or file a bug.